Cocotours customer service

General Enquiries

Our offices are manned from 9:00 am to 6:00 pm EST.

If you already have a Cocotours reservation

If you are flying into or out of Punta Cana already have a reservation with Cocotours, and wish to discuss this with us, or give us flight or hotel information, please telephone:

                 CALL US TOLL FREE ON: +1-800-853-8698

US: +1-(305)-735-3290 from 7:00 am to 5:00 pm EST, Mon-Fri
DR: +1-(809)-586-1311 from 7:00 am to 5:00 pm EST, Mon-Fri

Alternatively please write to our reservations department to

If have questions about Cocotours transportation or excursions which have not yet been booked

If you are contemplating booking one of our tours or airport-transportation services, please just give us a ring:

  +1-305-735-3290 from 9:00 am to 6:00 pm EST, Mon-Fri

     +1-809-586-1311 from 9:00 am to 6:00 pm EST, Mon-Fr1

Or contact us on

Emergency Out-of-Office Customer-Service Contact

In emergencies we can be reached on +1-829-423-8804 

Cocotours airport transportation is bookable online. For a quotation or to book live, just click on the button below:

Alternatively, in the event that you wish to enquire about multiple transfers with different numbers of passengers or have a special question call us toll-free on +18008538698, or feel free to complete our enquiry form