Cocotours customer service

General Enquiries

Our offices are manned from 9:00 am to 6:00 pm EST

If you already have a Cocotours reservation

If you are flying into or out of Punta Cana already have a reservation with Cocotours, and wish to discuss this with us, or give us flight or hotel information, please telephone:

                 CALL US TOLL FREE ON: +1-800-853-8698

US: +1-(305) 320-6987 from 8:00 am to 6:00 pm EST, Mon-Fri
DR: +1-(809)-586-1311 from 8:00 am to 6:00 pm EST, Mon-Fri

Alternatively please write to our reservations department to reservations@cocotours.com.


If have questions about Cocotours transportation or excursions which have not yet been booked

If you are contemplating booking one of our tours or airport-transportation services, please just give us a ring:

  +1-305-735-3290 from 9:00 am to 6:00 pm EST, Mon-Fri

     +1-809-586-1311 from 9:00 am to 6:00 pm EST, Mon-Fr1

Or contact us on transfers@cocotours.com.

Emergency Out-of-Office Customer-Service Contact

In emergencies, we can be reached on +1-829-423-8804

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The fastest and simplest way to check out our prices and availability, is to go to our real-time online booking engine. You should only fill out the form below if our online booking engine is down, or where you cannot obtain a quotation for whatever reason.