Cocotours customer service

General Enquiries

Our offices are manned from 8:00 am to midnight EST

If you already have a Cocotours reservation

If you are flying into or out of Punta Cana already have a reservation with Cocotours, and wish to discuss this with us, or give us flight or hotel information, please telephone:

                 CALL US TOLL FREE ON: +1-800-853-8698

US: +1-(305) 320-6987 from 8:00 am to midnight
DR: +1-(809)-586-1311 from 8:00 am to 6:00 pm EST, Mon-Fri

Alternatively please write to our reservations department to

If have questions about Cocotours transportation or excursions which have not yet been booked

If you are contemplating booking one of our tours or airport-transportation services, please just give us a ring:

  +1-305-735-3290 from 8:00 am to midnight EST

     +1-809-586-1311 from 9:00 am to 6:00 pm EST, Mon-Fr1

Or contact us on

Emergency Out-of-Office Customer-Service Contact

In emergencies, we can be reached on +1-829-423-8804


The fastest and simplest way to check out our prices and availability, is to go to our real-time online booking engine. You should only fill out the form below if our online booking engine is down, or where you cannot obtain a quotation for whatever reason.